E-Statements
With electronic statements, you can view your statements from anywhere! Contact your local office
to enroll.
Stop in to your local office and complete an Online Services Enrollment form.
To view your statements online, go to www.citizensstatebank.us.
If you use Citizens24: Log in to your Citizens State Bank Internet Banking account, click on the Accounts tab and select the E-Statements option from the drop down menu. Select the account for which you would like to view a statement, and click on the Submit button. Select the statement you would like to view from the drop down menu and click on the View Statement button. At this time, you can view, print, and/or save the statement PDF file to your computer.
If you use CitizensBiz: Log in to your Citizens State Bank Internet Banking account, click on the Account Activities and Reporting tab and select the View Account Statements option from the drop down menu. Select the Date range and account(s) for which you would like to view a statement and click on the Statement Search button. The available statements will display at the bottom of the page. At this time, you can view, print, and/or save the statement PDF file to your computer.
You will not need special computer configuration or a software package to access your E-Statements. You will need a computer with a modem and Internet access, as well as an Internet browser that supports 128-bit encryption. You will need a secure web browser such as Microsoft Internet Explorer 5.0 or higher. If your computer operates with Microsoft Windows 95 or higher or Apple Macintosh 7.0 or higher, you will be able to access your E-Statement through our Citizens24 Internet banking. Adobe Acrobat Reader 7.0 or higher is recommended to view the statement.
The email from us at service@citizensstatebank.us is just a notification that your E-Statement is available. Once you receive that email, you will need to log in to your account, click on the Accounts link and then click on E-Statements. Click on the drop down arrow to select the account you wish to view and click Submit. Find the statement you would like to view, and click the View Statement button. You can either "open" or "save" the PDF file to your computer.
Citizens State Bank will archive six months worth of E-Statements. Archiving will begin after the date of E-Statement enrollment.
Access to E-Statements will be set up within two or three days following the completion of the Online Services Enrollment form. We recommend you sign up two or three days before your normal statement cycle ends to receive your next statement electronically. You will be notified by email when your online statements are available. It is your responsibility to access the statement. Statement archiving begins with the next statement following enrollment.
You will receive an email from service@citizensstatebank.us when your E-Statement is available for viewing. Generally this email will be one or two days after your statement has cycled with the bank.
To improve the quality of the environment we live in, Citizens State Bank will not charge a fee to have this added service. We believe in the “go green” effort and the reduction of paper waste, and we encourage our customers to "go green" as well.
Your information is protected with 128-bit encryption. Adobe Acrobat Reader 7.0 or higher is recommended to view the statement.