ATM and Debit Cards

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ATM and Debit Cards

How do I change my PIN for my ATM or debit card?

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To change your ATM card or debit card PIN, call 1-800-717-4923.

What should I do if my PIN is not working?

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If your ATM card or debit card PIN is not working, call 1-800-717-4923.

When paying with my debit card, when will the money be taken out of my account?

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Typically, the transaction is immediately posted to your account. When the transaction is first applied to your account, it will be listed as a hold. It can take up to 72 hours for the transaction to be finalized on your account.

Can I use my debit card overseas?

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Yes, you may use your debit card overseas. However, if you are planning on using your debit card overseas or out of the state, you will want to call your local office to inform them of your vacation destination and dates of travel. This will help us to ensure your card has not been stolen when we see transactions from foreign countries or distant states trying to clear your account.

How can I report my debit card as lost or stolen?

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To report your debit card as lost or stolen, you may call your local office during banking hours. If you need to cancel your card and your local office is not open, call (800) 383-8000.

How do I find an ATM near me?

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At Citizens State Bank, we belong to the MoneyPass network. This means any ATMs with the MoneyPass logo are free for you to use.

Use this website to locate all the MoneyPass ATMs near you: www.moneypass.com

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