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Looking for Better Payment Processing?

Local service, response time, and competitive pricing are what have made Citizens' credit card processing program like no other in the area. We can do a cost-free comparison with your current provider, and you will see the difference. Citizens State Bank offers credit card solutions with resources and support, delivering complete end-to-end payment processing services.

 

Payment Processing Services
  • A complete array of connectivity options, including wireless and high-speed processing.
  • Detailed monthly merchant statements.
  • Full line of POS equipment and software applications.
  • Local comprehensive and proactive customer sales, service, and support.
  • PCI Compliance Program with a $100,000 insurance policy covering data breaches at your business.
  • Quick and easy merchant application and onboarding.
  • Some of the most competitive rates in the industry.
  • User-friendly interface.
Services Offered
  • Credit and debit card processing.
  • Check processing.
  • Gift card services.
  • Online payment processing.
  • Touch-tone telephone processing.
Support & Customer Service Information
Citizens State Bank Merchant Processing

Citizens State Bank
Phone: 1-608-785-2265
Email: treasurymanagement@citizensstatebank.us

General Support
For help with terminal, printer problems, reprograms, downloads, and updates.
Phone: 1-215-741-6970
Available Monday – Friday, 8:30 AM to 5:00 PM.

After Hours Support
Phone: 1-877-260-8193
Available 24/7.
Annual Processing PCI Compliance
PCI compliance applies to any organization or merchant, regardless of size or number of transactions. If a customer pays your business directly using a credit card or debit card, you must certify and renew annually as a compliant merchant and comply with all Payment Card Industry (PCI) regulations.
 
How to Apply & Accept Payments

 We will provide you with a customized rate quote to fit the unique needs of your business.

 If you are ready to set your business up for success and would like a Treasury Management proposal, call and ask to speak to a Treasury Management Specialist in La Crosse at 608-785-2265 or send an email to treasurymanagement@citizensstatebank.us.

Call Treasury Management   

 

 

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What Our Clients Say About Us

Working with Abby Norland at Citizens Bank was an exceptional experience. Abby consistently demonstrated a high level of professionalism and dedication, ensuring all transactions and inquiries were handled efficiently and accurately. Her friendly demeanor and willingness to go above and beyond made interactions not only productive but also genuinely enjoyable. Abby's expertise and customer-focused approach significantly
enhanced my overall banking experience.

The Good Fight Community Center

Very friendly staff from the moment I walked in. Dallas was very professional,
knowledgeable and had me in and out fast!

Flo-Rite Exteriors & Seamless Gutters LLC

Thank you to Jared who has been phenomenal to work with!
Jared stepped in to help on of our clients to secure financing for a commercial construction project. He went above and beyond with his communication between the client and our construction company as well as going above and beyond with his efforts to secure financing. Without Jared stepping in I don't know if this project would have been made possible.
We look forward to continuing to refer Jared to future clients!

Marawood Construction

We recently just closed on a commercial loan from Jesse at Citizens! What a great experience! Of the two prior houses I have owned and the hassle it was to purchase them, I figured getting a commercial loan was going to be even worse. But that was not the case, Jesse made it SO easy from start to finish and helped us along the way. We can't wait to do our next loan through Citizens and grow our relationship with the wonderful staff in their office! Thanks for the smooth transaction, looking forward to the next!

Riverland Rentals

If you aren't banking with Citizens State Bank, you need to! From the teller gals in the Onalaska branch to Jesse Storandt in the La Crosse bank; they all amazing! Citizens has provided me the best banking experience I have ever had from personal accounts to my business account. Can't recommend them enough!

Kurt Pfaff Insurance