FDIC-Insured - Backed by the full faith and credit of the U.S. Government
FDIC-Insured - Backed by the full faith and credit of the U.S. Government Posted on January 14, 2026
Congratulations to Skyler Ford, Executive Assistant, our Engaged Employee of the Quarter!
Skyler consistently exceeds expectations by bringing a “yes, I can” attitude, energy, and fun - and always thinking like the boss. No matter what she is doing or how busy she is, she always makes the customer her number one priority. From welcoming customers with incredible enthusiasm to stepping in at the DFI desk, she WOWs through her knowledge, professionalism, and genuine connections - often knowing customers by name and making each interaction feel meaningful.
She plays a key role in nurturing our culture by encouraging others, offering praise, and supporting her peers across the organization. Skyler is a constant cheerleader for our team, fully embracing the Pulse measurables and motivating those around her to stay engaged and aligned.
Skyler’s emotional commitment to Citizens shows in the way she shows up every day. She actively participates in events, supports our social media efforts, and brings a “Yes, I Can” attitude to every challenge. She never stops creating value -whether through her organization, attention to detail, or her ability to keep communication flowing and teams connected.
Her willingness to step in where needed, mentor and support peers, and give thoughtful feedback reflects the heart of what it means to be engaged. Skyler’s dedication makes a real impact on our people, our customers, and our culture.
Selecting Skyler as Engaged Employee of the Quarter was an easy decision. Her dedication, knowledge, and emotional commitment to Citizens consistently elevate our culture and contribute to our shared success. Please join us in congratulating Skyler Ford on this well-earned recognition.
